At Focal Point Interactive FZE, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you visit or interact with our website - https://focalpointinteractive.com/ and explains your rights concerning your personal data.
By using our website or submitting your personal information, you consent to the practices described in this Privacy Policy.
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and other details you provide through forms or communication channels.
Technical Data: IP address, browser type, operating system, and device information.
Usage Data: Information about how you interact with our website, including pages visited and time spent on the site.
We do not collect sensitive personal data unless explicitly required and provided with your consent.
Your personal data is collected through the following means:
Direct Submission: Information you provide when contacting us, filling out forms, or subscribing to updates.
Automated Technologies: Data collected via cookies, server logs, and analytics tools to enhance user experience and improve website functionality.
For more details, refer to our Cookie Policy.
We collect personal data to:
Respond to your inquiries and provide requested information.
Improve website functionality and tailor content to user preferences.
Comply with legal and regulatory requirements.
Conduct direct marketing activities with your explicit consent.
Your personal data will only be used for the purposes for which it was collected, unless otherwise authorised by law or with your further consent.
Providing personal data is generally voluntary. However, failure to provide certain information may prevent us from fulfilling your requests or providing specific services.
Your personal data may be transferred to servers or third-party service providers located outside the UAE to facilitate hosting, storage, or operational needs.
When transferring personal data internationally, we ensure:
Compliance with applicable UAE data protection laws.
Implementation of appropriate safeguards, such as contractual agreements, to protect your information.
We may share your personal data with:
Service Providers: Parties that support website operations, analytics, and hosting, under strict confidentiality agreements.
Legal Authorities: When required by law or in response to legal requests.
We do not sell or trade your personal data to third parties.
You have the following rights under applicable data protection laws:
Access: Request a copy of the personal data we hold about you.
Correction: Update or correct inaccuracies in your data.
Erasure: Request the deletion of personal data no longer necessary for its original purpose.
Restriction: Request limited processing of your data under certain conditions.
Objection: Object to the use of your data for specific purposes, including direct marketing.
Withdrawal of Consent: Revoke consent for processing your data at any time.
To exercise these rights, please contact us using the information provided below.
We take all reasonable precautions to safeguard your personal data from:
Unauthorised access or misuse.
Loss, alteration, or destruction.
Personal data is stored on secure servers with access restricted to authorised personnel only. Additionally, we implement secure technologies such as SSL encryption to protect your data during storage and transfer.
Data retention is limited to the period necessary to:
Fulfil the purposes for which it was collected.
Comply with legal or regulatory obligations.
When data is no longer required, it is securely deleted or anonymised.
If you have concerns about how your personal data is handled, we encourage you to contact us first so we can address your concerns promptly.
For unresolved issues, you may file a complaint with the UAE Data Protection Authorities.
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updated policies will be posted on this page, and we encourage you to review it regularly.
For inquiries about this Privacy Policy or to exercise your data rights, please contact us:
Email: contact@focalpointinteractive.com
Address: The One Tower, floor 23, office 2301, Sheikh Zayed Str, Dubai, UAE
Registration Number: 4202807